Policy Of Custom Cartoons - Information regarding refunds, intentions, privacy & delivery
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Custom Cartoons Policy

Refunds Policy
Custom Cartoons does not offer refunds for artwork. However, your statuatory rights will not be affected. Should you not be satisfied, we will endevour to re-work or correct the art. To enable us to draw an accurate representation of your requirements, we insist that at least three photographs are sent to us. If only one photo is sent and you are not satisfied with the result, we will only re-work the art after another, more suitable, photograph is forwarded.

Cartoons are drawn with no intention of offending or upsetting any individual of whom the cartoon may be based. All cartoons are characterisations of the model submitted and are drawn intentionally for fun. Custom Cartoons or ToonJam Studios Ltd will not be held liable for offending or injuring the customers feelings. The basis of the customers cartoon will be discussed prior to being drawn. Regretably no proof can be submitted until payment is made.

Custom Cartoons owns the copyright to any artwork sold. The image copyrights can be purchased outright at the discretion of Custom Cartoons. All artwork sold is for private use only. Only with permission can the artwork be used on a corporate level.

Any information you provide us will not be shared with anyone or any party . We will keep your name, email address and order on file, however, we also hold on to a few of our customers photo's so we can use them as a likeness guide for our site. If you wish for your photo's not be used, please let us know and we will remove them immediately.


Upon making an order, you will recieve a turnaround time for your artwork by the artist. Turnaround averages around 6 working days. Although please allow at least 28 working days for completion of your order. All orders will be sent in the UK by Royal Mail 1st class recorded delivery. Custom Cartoons does not make any postages outside of the UK. Should you need to, we would encourage the use of email to progress your order. After all, we are here to make your experience with us a good one.

© 2011 ToonJam Studios Ltd. All artwork by Custom Cartoons is protected under copyright laws.

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